The secret of becoming
successful yourself is to internalize all the theory that is
available and combining it with some practical experience. Next
you add a "dose" of common sense and a lot of integrity.
At this point, you begin as the
slang expressions say to: "practice what is preached"
and you are "living the talk" or "walking the
You begin to live your life in
a totally new way. A way that builds in the new ways of things
about relationships, about interactions with people with what is
the difference between customer satisfaction and creating a
"delightful customer experience".
Our new book is being
developed using these concepts and is entitled:
Me - I have learned to live the talk !"
(c) 2003 - 2009 - Michael Arthur Johnson, California USA and Riga