What is Success?
Success of a company
Success of a team
Success of a government
Success of a small shop or cafe
Success of any organization or business
... don't just - Walk the Talk,  Learn to Live the Talk
ISBN 0-9721828-4-5
It Starts with ...
Successful you !
learning to live the talk !
becoming successful me !

The secret of becoming successful yourself is to internalize all the theory that is available and combining it with some practical experience. Next you add a "dose" of common sense and a lot of integrity.  

At this point, you begin as the slang expressions say to: "practice what is preached" and you are "living the talk" or "walking the talk" !

You begin to live your life in a totally new way. A way that builds in the new ways of things about relationships, about interactions with people with what is the difference between customer satisfaction and creating a "delightful customer experience".


Our new book is being developed using these concepts and is entitled:

"Successful Me - I have learned to live the talk !"

Copyright (c)  2003 - 2009 - Michael Arthur Johnson, California USA and Riga Latvia


ISBN 0-9721828-4-5
Table of Contents
What is Delight?
Formula for Success
Ten Step Recipe
Be part of the solution
What's Next
What about you?
Learning tools
Red Bead Experiment
Packaged Learning Programs
What's a RED BEAD ?


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Quality Club International and the phrases "Create the feeling of Wow" and "Creating the feeling of Wow"
 are Trademarks & copyrighted (c) 2001- 2010  by  Michael Arthur Johnson
Michael Arthur Johnson Company
mail webmaster at:   redbead@aol.com     to report problems,  broken or bad links
Copyright (c) 2000 - 2010 Patricia LTD  - -  Revised 17 October 2010 -- 14:16